Sell with Confidence
Read More

Starting Tenancy

Viewing a Property

Ray White West End is different to other agents in that we make a private one on one time for you to view a property. If you cannot make a set open home time, contact our office and we will make a time for you to inspect the property. Private Inspections are available Monday – Friday 10am to 4.30pm.

If you would like to make a time to view one of our rental properties please contact Ray White West End to make a time to inspect the property

Applying for a Property & Applications

Please note that you must inspect a property before your application will be considered. Applications are available from our website. We also accept 1Form Applications.

When applying for a property it is important to complete the application in full and submit all the necessary supporting documentation. Failure to fully complete the application may result in processing delays.

Ray White West End works to process an application within one business day of receipt.

Following approval of your application you will be contacted by our office confirming the next steps. A congratulations email will be sent to you detailing the documentation required to be signed, including your general tenancy agreement and bond lodgment form.

A two week deposit will be requested to secure the property for you. Please note this deposit is non-refundable and is NOT an application fee. The deposit will be applied to your first two weeks rent.


A four week bond will be payable prior to your lease start date and before keys will be released.

A rental bond is a security deposit that a tenant pays at the start of tenancy, which is held by the RTA and is paid back to the tenant at the end of the tenancy period provided no money is owed for rent, damages or other costs.

The RTA will issue an Acknowledgement of Rental Bond to a tenant following the bond being lodged with the RTA.

If your rent increases during the term of your lease or at the time of a lease renewal, you may be asked to top up your bond to equal four times your new rent. I.e. a $10 p.w increase in rent would require a bond top up of $40.

Moving into a Property

Once your application has been approved your move in date will be confirmed. Usually your move in date will be no later than 14 days from when your application was submitted – subject to the property’s availability.

Prior to moving into the property and keys being released there are two very important steps. Firstly, your lease and the associated documentation must be finalised and signed by all parties to the lease. Secondly, your deposit and bond must be paid in full.

Keys will be made available to you after 2 pm on your move in date.

In preparation for moving in it is important to take the time to connect your utilities. This includes electricity, gas, telephone and internet.

Ray White West End office recommends REAConnect. REA Connect can arrange for a variety of services to be connected before you move in. Please contact Ray White West End to enquire about this service.

When connecting your electricity it should be noted that it can take 24 – 72 hours for Energex to connect your power.

If the power is currently disconnected at the property, Energex will require a site in order to connect your service. It is important that you contact your Utilities Retailer to schedule your electricity connection in advance.

A list of Electricity Retailers:

AGL 13 52 45      Qenergy 1300 448 535      Click Energy 1800 775 929      Origin 13 24 63      Lumo 1300 552 928      Energy Australia 133 466


Ray White West End advises all tenants to ensure their contents are sufficiently insured, as the properties building & landlord insurance policies usually do not cover tenant’s possessions.

Tenant’s Contents Insurance, often called Renter’s Insurance can be sourced from most insurance companies. Coverage can include:

  • Fire and theft
  • Damage from storms, lightning, water from leaking pipes, earthquakes and meteorites
  • Accidental breakage (of glass)
  • Replacement for contents such as TV, furniture, computers

Entry Condition Report

When you move into a property at the beginning of your lease you will be provided with an Entry Condition Report.

Your Entry Condition Report records the condition of the property at the start of your tenancy.

It is important that you complete this report properly and return it to our office within 3 business days of your lease start date.

It is important to report any maintenance issues found at the beginning of your tenancy, separate to completing your Entry Condition Report. Your Entry Condition Report is a record of the properties condition from a wear and tear perspective, which is different to a maintenance issue that requires attention from the landlord for repair.