Luke and his team responded quickly to all enquires, were courteous and went beyond what was required in ensuring we were happy with everything even after settlement.
Luke and his team are extremely professional and courteous, have great communication skills and exceptional market knowledge.
The team developed a sales plan and executed it to what was expected.
With a difficult market for 1-bedroom units in West End, Luke & Jim worked very hard for us to ensure maximum exposure of advertising and following up on all potential buyers. Luke was exceptional in his communication with us, keeping us updated throughout the process. It is clear that Luke has excellent knowledge of the market which, combined with his tenacity and positivity, took out some of the stress of selling. We wouldn’t hesitate to engage Luke again.
Luke was very friendly,and helpful. Luke also made the negotiations simple and seamless to make the buy process easy. We had no issues getting in contact with him and was very flexible with organising inspections.
We cannot thank Luke enough for all his assistance with our purchase. He truly went above and beyond and his knowledge and guidance was very appreciated.
Luke is clear, motivated and thoughtful about our position
Very strong communicator, professional and tenacious
Luke is genuinely a good guy. He is friendly, kind and personable. He provided all the information we needed promptly and followed up regularly. He was also honest and transparent about what we needed to know about the property. Our property purchase was a seamless experience. We have no hesitation to recommend Luke to anyone.
Luke was professional and responsive to contact throughout the sale of my home. He secured a quick sale and great price.
Luke was the absolute professional. He answered any questions we had and talked us through the whole process and kept us up to date with the progress of our purchase, there was never any pressure, he gave us the time we needed to make a decision, extremely happy with the service we received from Luke and his team.
Having decided to sell my ugly ducking property in a sort after suburb, I wanted it sold ASAP while realising maximum $. Luke recommend an auction, explaining it was the best option to achieve the above, the costs, the services provided for this cost & input required by myself. I agreed to an auction & was not disappointed as what I wanted was achieved with no stress on my part. Luke was in regular contact providing feedback on all open houses & other viewings & the work happening in the background for these open house events. I was impressed with his knowledge of the market for the suburb & his ability to sort the interested viewers from the sightseers
Would I use Luke again? – definitely
Would I recommend Luke to other sellers? – definitely.
Would I use Luke to find me a property? – definitely
I would totally recommend Luke. His knowledge and professional advise is outstanding!!
Luke kept contact during a long drawn out settlement and made sure both parties were kept informed and up to date.
Luke & Jim were very good at staying in touch with us, and giving us feedback on potential buyer sentiment etc. We got continual and prompt updates and feedback, and discussion around what the next steps with the marketing campaign.
Luke was recommended to us by two friends who sold their house through him. Luke is an impressive agent who is friendly and thorough in explaining how the complicated process of property purchase works. He is quick in getting the information we need and provides us with frequent updates throughout the entire process. He is the “friendly neighbourhood” type of real estate agents. We are happy that we purchased our home through Luke and his team.
We’ve found Luke to be very motivated in chasing potential purchasers for our properties, and has achieved results for us. Good comms throughout.
From the initial greeting at the entrance to the property we were interested in Luke was warm, engaging and incredibly helpful.
We visited the property 3 times and were greeted in a friendly and helpful manner each time. This was followed up with a number of calls all completed with the same professional delivery.
Luke was great helping us secure the property and spent a lot of time obviously acting in both our and the vendor’s best interests.
I am very pleased to be able to rate Luke as exceptional in all our dealings and wish him continuing success in the future.
Luke is really good at accommodating everything, I met a lot of real estate agent in the search for my new place, I have to say Luke is one of the best I dealt with. Very professional, knowledgeable, approachable, accommodating, trustworthy and flexible. I want to thank him for making my life easier during my purchase.
Helpful and Professional
From the 1st time I met Luke in April 2019, Luke showed professional and was willing to do as much as possible to help me secure a property, Luke never wavered from what I was looking for, The eventual Apartment I decided to buy would not of been one of the easiest contracts to negotiate, for many reasons from both Parties, but Lukes Professionalism and his Patience finally got the deal done in such away that all concerned I am sure were very happy with the out come.
I was impressed with Luke’s communication and professionalism in handling my sale. Luke demonstrated excellent market knowledge and worked closely with me on the sale strategy. His excellent communication skills meant that I was kept informed at all stages of the marketing and sales process. At all stages I left confident about Luke’s skills in guiding the marketing of my home and eventual auction. He and his partner Fiona worked hard to build interest in my home during the sales period and I never felt hurried or pressured. I highly recommend Luke and his team – and have done so already to my family and friends in the area. Great job Luke and team!
Luke and his team were courteous, prompt, easy to communicate with and professional
Luke was very good in providing assistance for the sale and finding the buyer
Luke used his knowledge of the local market to develop a well-targeted campaign that achieved our goals. He is a professional, courteous and hardworking agent.
As a Buyer, Luke has been incredibly knowledgeable, easy to contact and has gone out of his way to make the process as easy as possible for us, even after the sale was completed. I would highly recommend and love to deal with Luke again.
Luke is a professional and unique agent who provided me with market information and advice helping me to make a decision in a dilemma. He actively followed through the selling process from agent authority to final settlement. I have no doubt in recommending Ray White West End and Luke for any real estate project.
We were motivated buyers from interstate and appreciate Luke’s good advice on the apartment market in West End. Great communication through every stage of the negotiations, purchase and settlement. Luke was always available outside normal business hours and was a pleasure to deal with.
We were tired of dealing with lazy agents full of excuses. Luke was honest about the state of the market without being negative and making excuses. He remained positive throughout the campaign and kept us updated. Highly recommend.
Luke helped us first in buying an apartment, then in acting as the agent for selling our house. From the first dealings with Luke he was always very helpful & very well organised. A great memory for people’s names and details of properties. We were always kept up to date as the sale progress. He was a wonderful network of cleaners, handyman, mortgage brokers, property managers etc that he can advise on to help prepare a property for sale. This really made a difference for us to get our house to its best standard
This is the 2nd time we have sold with Luke as our Sales Agent and both times we were very happy with his work. Friendly & knowledgeable – a hard worker, he gets it done
Luke was fantastic to work with. He could not have been any more helpful. He was very knowledgeable, well mannered and never pushy at any time. It was clear to us that he works hard to get the outcome for both the seller and the buyer. A true professional.
Luke kept at it until he got what we wanted. Easy to work with.
Pleasure to work with 15 out of 10!
Luke, and Ray White West End, have been a pleasure to deal with. Luke provided open communication, and was direct and honest during negotiations. The process has been effortless, and for my first purchase in a market that I was unfamiliar with, Luke provided excellent advice and was contactable whenever I needed. I would highly recommend Luke and the team.
Very helpful and very professional
My wife and I found Luke from start to finish to be a very focused passionate agent to achieve the best outcome for us. His professionalism to the job is honoured in word and deed. He is very aware of the real estate market having decade years of knowledge providing us with up to date information allowing us to make a quality decision on important matters. Above all his friendly well mannered nature makes it a pleasurable experience to have him as a trustworthy agent.
We just wanted to say a HUGE thank you to Luke! We cannot get over how lovely he is and this testimonial won’t do him justice. He is seriously one of the most open and sincere people we have ever met in the realestate industry and this meant a lot to us. He was the sales agent that sold us a property through an auction in Highgate Hill. Right from the first inspection, he won us over with his friendly and approachable manner which continued throughout the whole time we dealt with him. He was extremely accommodating, allowing us to do a second inspection midweek and a third inspection when we requested a house valuation. He was so very patient in trying to regularly communicate with both of us around our hectic work schedules. We especially appreciate that he was respectful with the offer we put forward and was never pushy. We have never experienced the honesty and professionalism in any realestate negotiation process like we did with Luke. In short, he is one of the best agents we’ve had the pleasure of dealing with in the 17 years of property investing. We highly recommend him to any future buyer or seller, especially if you are not sure who to trust!
Luke is professional, honest, a great communicator and knows his stuff. He took the stress out of selling my home, guiding me through the process and answering any questions I had. Luke knows how to make you feel valued as a client and went above and beyond to sell my home. I highly recommend Luke.
We were extremely impressed with Luke during the purchase and settlement process. During the offer process, he was honest and transparent and we felt comfortable being open with him. During and post settlement, he assisted in fixing some minor issues (which he didn’t have to do) to ensure that the entire transaction ran as smoothly as possible. Overall he went above and beyond for us as buyers and we can highly recommend him.
Luke and the team provided excellent service to their clientele. Whether you are Selling, Buying or they manage your rental property the team at Ray White West End offer a superior service, deliver on all promises, provide excellent advice in a timely manner and keep you up to date with progress or any changes in circumstance. I can’t recommend them highly enough.
Luke and his team made our purchase so simply and easy. Luke was the first agent to be genuine and straight forward, rather than trying tiresome usual agent tactics. Luke and his team made our purchase a pleasure and would highly recommend that seller and buyer acquire the services of Luke and his Team
Excellent service from Luke. From organising the first property viewing to contract going unconditional, Luke has been very professional and extremely helpful. Great to work with and a good communicator.
Luke and Matt are very helpful and easy to deal with. Highly recommended!
Luke supported me to purchase my first home. In my experience, Luke and his team at Ray White WE had fantastic customer service. From the beginning he was very helpful, honest, professional and knowledgeable. Luke was available and responded to all my requests until the end in a timely manor. His whole team is very friendly and there are lots of personal touches to their service which made me feel I could relax and enjoy the process of buying my first property. He made helped to make this experience very positive for me. I would highly recommend Luke as an agent.
I truly recommend Luke O’Kelly. He is proactive, well informed, a great negotiator and most of all works extremely hard for his clients while maintaining a friendly and professional manner. If I had to do it again, I’d pick Luke!
Luke O’Kelly impressed us with his professionalism and his wisdom in the advice he offered that made our sale so successful. We were ready to sell and it was quickly obvious that attracting and holding a prospective buyer would be difficult. We relied on Luke’s experience, communication skills and his honest feedback to guide our preparation of our property for most impact to secure a buyer.
We made the decision ourselves to lower our price. We are delighted that in a buyer’ market we are now awaiting settlement. Luke was working hard for through all the stages.
Luke has helped us from beginning to end, keeping us updated all the time with detailed information. He has taken the complexity of the whole process and understands our needs. He has taken the stress out of the whole selling process. We definitely recommend Luke to look after your property. Again thank you very much Luke.
Along with my husband have bought and sold a few properties over the years. None of the agents have delivered the same quality of service as Luke O’Kelly. At all times I found Luke caring interested and professional. He kept me informed on his progress on a regular basis which was really appreciated. I would have no hesitation in recommending Luke to any prospective clients.
Excellent Agent, Luke has always been very responsive and has a balanced view of all Property issues that were resolved in a timely manner.
An outstanding result! Luke made the sale process a breeze. Professional, dynamic, and in touch with the market. His analysis of the sale prospect proved to be honest and informed. I was updated at every turn and particularly appreciated his attention to detail.
Matt was involved, together with Luke O’Kelly, with the sale of our investment property in Doolandella and working it through with them with their advice as to what they felt was necessary as an upgrade of the property, after owning it for about 16 years, was good practical advice that they gave and made it easier for them to present it to buyers with fresh paint and replacing items that were beyond life expectancy giving it a totally new look. It was on the market for while with a few open houses and not too many serious buyers but towards the end of a period of almost 50 days there was a serious buyer who made an offer that was too low for us to except, but Matt kept up the negotiating and finally got the buyers to a price that was close enough to our target that we accepted a contract. The sale went through smoothly with Matt and Luke following through and we’re happy to say that Matt
As Luke and his team had been our rental agent we had no trouble in asking him yo sell it for us,
the sale was carried out in the most professional way with a result that we are most happy with
We would recommend Luke and his team to any one requiring professional agent.
Luke has been great to deal with. He has great communication and has kept me in the loop every step of the way. He respects my time and always understands if I’m too busy or at work – he’s always been available after hours.
I would utilize his service again or recommend to a friend.
Clive ia a rare gem in the industry. Had a great business mind and can offer objective advice. Very approachable and humble. Appreciate his values and ethics
Brent work hard, provided constant feedback and communications and went the extra mile by cleaning the carpet and other incident activities. We are more than happy to recommend Brent to others.
Luke was an excellent agent who had excellent communication in the selling of my home in Brisbane. He was efficient, effective and was able deliver an outcome I was very happy with. He always provided sound advice which was well researched and supported by evidence.
Luke is no doubt one of the most professional agent with have dealt with. He is patient, accommodating and has made the whole process very easy and pleasant. He deploys the right amount of follows up throughout the process to make sure that everything goes smoothly. He is always early for appointments and responds to requests and questions immediately. Luke has now set a new benchmark for us for what a 5 star agent is!
The world of commonsense, warmth, genuine interest and a solid dose of experienced wiliness in his assessments and negotiations. Though a commercial beast, he has a protective attitude towards our young adult children, keen to educate them and steer them away from potentially problematic properties. We as parents are entrusting him to help shepherd our offspring to first forays in the property market with a high upsides and basis for future security. He makes the kind of sense and builds trust which all comes from a solid moral compass and the wisdom of s few more years in the university of life.
Clive and his team are very experienced and work hard to get the best result for everyone, they give a realistic price recommendation and we have found that they achieve the price they have set in a short time frame
See above – my comments above are a complete synopsis of my experience. I have been very happy with Brent and his agency.
Brent is an amazing Agent. He kept in touch when needed and always ready to help. A pleasure to deal with and I would recommend giving him a call to not just see what’s around but to also use his knowledge of the area to find if your purchase is the right one. We bought a property using Brent and look forward to having him on our team if the right property comes up for sale again. Cheers
The purchase process was professional, supportive and streamlined. I really enjoyed working with Luke and hope to again in the future.
Personable and professional service
Luke was always professional, reliable, courteous and attentive to our needs. We would highly recommend Luke for your real estate needs.
Clive is a great negotiator and very helpful. This was a complicated sale with lots of issues. He kept to his word and resolved all the issues associated with the purchase. Many thanks
All the properties have performed as good as or better than he has suggested, as Clive says, the proof is in the results.
I’m extremely pleased with Luke and his team’s efforts on the sale of my house. Luke’s advice was spot on and within two weeks we had a decent offer that I accepted. His communication was immediate, detailed and concise both before going to market and at the most critical points when offers were negotiated and documents were to be signed. Luke’s approachable and professional manner made it a pleasure to deal with him and I’m sure this also contributed to his dealings with potential buyers. I strongly encourage anyone looking to sell their house to contact Luke and his team.