Troubleshooting – No Hot Water

If you have no hot water or limited supply it maybe that your hot water system needs to be topped up, may be on off peak power or possibly the power has been tripped.

Firstly visually check your hot water system for leaks. If there is a leak report the issue to your Property Manager.

Bulk storage hot water systems need to be filled regularly, practically throughout winter. We recommend you fill your hot water system every month.

To fill your hot water system locate the fill valve on the side or top of your system. The valve is usually a floppy valve, when lifted it fills the tank with water. You will hear water running into the tank, when full, water will run out of the overflow pipe, which is your sign to close the fill valve.

As you have filled your hot water system with cold water it will take several hours and possibly overnight to reheat.

If you hot water system is full and you have run out of hot water, your hot water system may be on off peak power to save you electricity costs. Off peak power means that the system will only heat the water at off peak times, i.e overnight. If you use all your hot water during the day, the system cannot reheat until the off peak time.

If your hot water system is on off peak and you are running out of hot water you will need to try and manager your hot water usage to ensure it lasts throughout the day.

If you have no hot water and your hot water system is full, the power to your hot water system may have tripped to the off position. Locate your switchboard and ensure that all the safety switches & circuit breakers are at the “on” position. Reset any switches which are off. If the safety switches & circuit breakers continue to trip, contact your Property Manager.